Hikvision push notifications not working android. Mar 26, 2023 · Go to Settings, and click on Apps.
My phone does get push notifications, but its the main hikconnect acct. Aug 16, 2023 · 1. I have created a folder and added my sound file to it as follows: android\app\src\main\res\raw\mp3_example. They stuck being delivered as "push" notifications thus I am Oct 3, 2018 · @WiSE its not working on version 4. One issue I noticed with push notification option the toggle on the specified camera is on but I don't receive notifications. Hello, I am running Blue Iris 5 with 12 cameras. The issue is, the DVR will only send a push notification to the Hik-Connect app for camera Jun 14, 2018 · The Hikvision mobile apps are SO close to be really great, but there are a few things about all of them that make them supremely aggravating. Aug 31, 2016 · I have camera set up for push notifications based on motion detection. 0 , 140714 Sending e-mails by intrusion Works OK. A few of those cameras are set up to notify the surveillance center on motion, which we use Guarding Vision for receiving push notifications. Go to the settings of your device. Jul 30, 2016 · Push Notifications are not working for Intrusion Detection and Line Crossing Detection it is related only to either FW 5. Feb 5, 2020 · I know a lot of people have had topics with force notifications and hik connect app. Oct 3, 2023 · Tap on Push notifications. Jun 15, 2020 · This code is not generating the push. I tested the Two are Outlook. Mar 30, 2017 · I have a Hikvision 7204hqhi-f1 with 2 analog cameras. May 30, 2019 · I did that many times, but unfortunately it did not result in any push notifications: There is, however, yet another push notification toggle that needs to be activated in order for it to work. your Activity name etc. I have however managed to get email notifications for Intrusion Detection and Line Crossing but I prefer Push Notifications. Jun 5, 2023 · The problem is that the Notifications are working when I start my App with Expo Go, but when I am trying to send Notifications with my APK Build, it does not work. On Web. Troubleshooting: Intercom Audio is One-Way Only; KV9503 why does the device does not display the contacts? Jul 7, 2023 · Wait for a few seconds and then re-enable All ‘Apps’ Notifications. class); intent. Tap Manage apps and device . Jan 29, 2021 · When alarm of your device is triggered, you can get an instant notification from Hik-Connect app. Video playback 3. com Don't go to any other website (including ones not based on the . All is working except the custom sound for Android, it simply plays the default sound. So you need to add this permission to AndroidManifest. Oct 7, 2022 · Pin Code Setup for Hikvision Keypad Readers (Including DS-K170HPK) Time & Attendance. Trigger channel has the appropriate channel selected. All of the other functionality works fine. Feb 5, 2020 · Feb 5, 2020. Jun 14, 2020 · Hi there - have a setup at home installed a couple of months ago with 14* 8mp accusense cameras and hik vision NVR. Enable push notifications for the Arlo Secure App on your Android device. Ensure that the notification settings for activities that you want to be notified about, such as motion detection, are turned on. The are using the latest android app, have notifications allowed, and battery setting to allow the app to keep running in background. 15. If you add via Hik-Connect, PUSH notifications will be turned on, and you cannot turn them off. Up until immediate, all is my clients have has iPhones & iPads using Hik-Connect. A user-defined event can trigger an alarm if configured. Press the "Hik Connect" button on the bottom left of the main screen to get to this page, then hit the three dots that are circled: Jan 5, 2024 · Since doing so, push notifications have disappeared. However she doesn't get any of the push notifications. Aug 24, 2021. Enable or disable the Allow Notifications Oct 3, 2018 · Hey everyone,I am during my wits end right now. This mp3 is 27s long. create firebase project and add sha key (not sure if it's necessary) enable cloud messaging API on firebase and upload the server key to expo servers as fcm key expo push:android:upload --api-key <server-key>. If push notifications are not enabled on your device, you will notice a disabled message Their phone does not get a push notification, but it does show the notification event in app. capacitor. Select the camera you want to enable push notifications for. " Or, in VS Code, tap your devices list and select the "cold boot" option next to your device. Make sure that the notification permissions are enabled for the app. 0 you will never receive a call until you open hikconnect again. tool. Also, ensure that the app has permission to send notifications by checking the “Permissions” tab. 6. If you want to disable notifications for good, head to Settings -> Notifications -> All apps, and disable the toggles next to any apps that you don’t want to send you push Jan 3, 2018 · Since a few weeks ago this pretty much stopped working, where the push alerts came through sporadically, not receiving hardly any notifications. (Only on Android) Android has "Battery Saver" mode which tries to reduce the brightness and kill some background processes that are running in the background but not being used, thus saving the phone's Dec 26, 2016 · Lo and behold I received a push notification albeit at a considerable delay comparing to iVMS-4500. 2) Enable the target notification. Setting up Time and Attendance in iVMS-4200; check out not on the excel report; Video Intercom. The arming schedule is created for the times you need. Check if you have the latest version of the Arlo Secure App. Aug 24, 2021 · California. 14. add the 96x96px notification icon in directory and add the path in the. 16. 0000000. Works great. Choose the concerned app, and click on Mobile Data and WiFi. If you are not using Expo's push notification service and instead, would like to communicate with Google and Apple directly, see Send notifications with FCM and APNs, paying special attention to the payload formats, since providing different formats can result in unexpected behavior on both platforms. Address must be filled up properly. On the left panel, click on the More icon. On the Settings screen, go to Push notifications and enable or disable the setting. I can bring it up from either the LaView-Net app or the iVMS-4500 app (since this is just a rebranded Hikvision system). 1 ( build 20150409 ) Camera version: 5. All been working well, and line detection and intrusion detection smart events triggering notifications on my mobile on the hik-connect app, and then in there I can see the short Mar 23, 2024 · Miscellaneous Sending notifications directly through FCM and APNs. Aug 21, 2023 · 4. Did you find it helpful? Sep 4, 2022 · Sep 4, 2022. com accounts - with the other the issue is delayed notifications. Mar 26, 2023 · Go to Settings, and click on Apps. Hikvison’s HikCentral Professional Series provide modular platforms for common business applications, including Video, Access Control, Attendance, and more. My news customer has a Samsung Gallerie S7 edge and a Galaxy Tip tablets that both have the same issue. hikvision. 0(Build20170122) on my galaxy s7 edge my cameras have been configured with email notifications which I receive perfectly fine. HikCentral Professional Series - Software - Hikvision. Check That Do Not Disturb is not enabled. 4: Latest HikVision Firmware for G1 Series cameras - version V5. Step 3. Check if it fixes the notification not working on your Android 14 device. if you look into the messages tab, you’ll see the alerts,I’m just not getting notified on my iPhone (6+). But the problem is, in short: My code works asking for e. Even downgraded NVR firmware, unsubscribed and resubscribed to notifications, deleted app, reinstalled app. Tap Done. com domain) and don't load any of the Android third part apps - they weren't compatible. this is the function of google fcm ! so if the app crash in background Mar 7, 2020 · I have tried in vane to configure Push Notifications from my HikVision DS-2DE2A404IW-DE3 without success. When who Galaxy cell & tablets are locked, push notifications do Jan 7, 2023 · Activating Hikvision Hik-Connect Push Notifications for Motion AlertsIn this video, we teach viewers how to activate Hikvision Hik-Connect Push notifications May 19, 2022 · Android 13 (API level 33) and higher supports a runtime permission for sending non-exempt (including Foreground Services (FGS)) notifications from an app: POST_NOTIFICATIONS. Oct 6, 2018 · I'm using the same level app as you, connected to Hikvision NVR, same Push settings. Reboot Your Phone. Oct 3, 2018 · 1. Still, if you did not attain any fix for Facebook notifications not working issue, you must be careful in analyzing if the issue is with your phone or the app itself. Turn on Notification to allow the Mobile Client receive and push notifications of events detected by device all the time. May current customer has a Samsung Galaxy S7 edge and a Galaxy Note tablet that both have the same issue. There are plenty of instructions on how to do the basic setup for cellphone APP Push notifications on gDMSS, but even so, I could never get it to work AT ALL. Already tried that. Jan 23, 2017 · I've installed version 4. Apr 27, 2022 · Thanks for your post in Microsoft Community. Aug 15, 2018 · Aug 15, 2018. Step 3: In the Facebook app info, find and tap on the Oct 14, 2019 · Oct 14, 2019. ’. tv said: Unsubscribe from DMSS notifications on each device, then reboot all NVR'S. Note See Message Push Notification in Help for details. ). Then re-subricribe on each push notification device. Hikvision/iVMS-4500 also have push notifications. Your app must wait to send notifications until after you request the new permission and the user grants that permission to your app. It works reasonably well, and allows you to add phones manually via ip address/port, as well as using Hik-Connect (the platform, not the app). App notifications not working - 2024 Hi, I am not sure if this is a common occurance for HKvision systems, but no google result could help me fix this and I saw a lot of them. xml See Enable /Disable Alarm Notification in Help for details. . In screen lock it didn't ring. Life Safety Alarms The device will push notifications when fire alarm, gas alarm, or medical alarm is triggered. If required, login to your account. Now I've recently changed over to Android (S20 plus) and I'm having issues with intrusion detection push notifications. Alternatively, check your Quick Settings for a DND toggle, for easy access. Sep 22, 2022 · Once you have all of those things, you can follow these steps to enable push notifications: 1. However they show up on the NVR and also they show up on the iVMS-2000 app. (Only on Android) Android has "Battery Saver" mode which tries to reduce the brightness and kill some background processes that are running in the background but not being used, thus saving the phone's Jan 20, 2021 · I use no-ip as the DDNS provider. Enable the Background Data option. Click to learn more. - See steps below for time setting, via Jan 10, 2018 · HikVision also say: We recommend using our new mobile software Hik-Conect, which doesn’t need to change this, and provides a more reliable method! Update 25th February 2020 - Firmware mentioned above has been superseded by V5. I've checked all the notification settings in both Outlook and Android. Sensitivity is more than 0. As far as I know the current version of the Hik-Connect app doesn’t support the notification schedule. It may seem obvious, but forgetting Do Not Disturb is enabled is one of the most common causes for not receiving notifications. Select your account picture in the upper-right corner. Still on App Info (tap and hold the Swann Security icon) then select Nov 3, 2022 · Answer: If motion detection is not working there are a few settings that need to be checked: Confirm the detection grid is created. Enter your working tablet, not work so that needs. Check for Software Updates. #1. I have tried 3 official HikVison Apps (Hik-Connect, iVMS-4500 or ProControl+) without success. To receive push notifications, you must also enable the notifications setting for the app on your mobile device. The problem is caused by getExpoPushTokenAsync() because it doesn't resolve. Tap on "Device Details" 3. Open up the app, tap the top left icon to open the menu and select the Push Notifications option located in the menu. I understand you are having issues with Skype not showing notifications on your phone. Enable the alarm push function on the Hik-connect app. Notifications are working and set to push, and they do show up in the app whenever I refresh. Interestingly, just tried the doorbell again and the iPhone 6 rang straight away. Recording schedule is created and enabled. When the Galaxy phone & tablets are locked, push notifications do Long story shortI have a DS7608NII28P NVR with 5 cameras, 1- 8mp turret, 1- 4mp mini dome and 3- 3mp turrets, all been working fine for weeks but I noticed on my iPhone and 2 iPads that the last event notification sent to the Hik-Connect app was Sunday 10th June, normally I have around 20 notifications daily at minimum. An app notifications not working immediately and connected to connect to your ip camera pros. Cause 2. Go to Twitter Web. Ive been running my hikvision setup for over a year without any issues using an iPhone. They still show up within the application when you load it, but no longer are pushed to the device (iOS). 1 and 4. 1A. N. Turn on the alarm linkage push function. Alarms and Tampers The device will push notifications when the zone alarm is triggered or the device tamper alarm is triggered or restored. You should see a notification like this within 1-5 seconds. For Android and iOS users. Enable the slider at the top right. Tap on "Multi-channel Alarm Subscription" 4. Mar 14, 2022 · Hik-Connect, intercom, push notifications and iPhones. Jan 28, 2023 · Method 6: Use Facebook on Other Devices or Web Version. Everything is enabled, zone selected, motion detection zone selected, normal linkage has notify surveílance center enabled, but still no alerts are coming to the phone May 17, 2015 · Hello everyone, i am doing some tests with my hikvision turret model ( ds-2332 ) android phone samsung s5, ivms-4500 version 4. mp3. Oct 3, 2018 · Although the Galaxy phone & tablet are lockout, push notification do not show up on the lock screen. After upgrading to Android API level 34, our Android app's push notifications are blocked by default. But the same can be checked with Android. Open the Lorex app and select the ‘Menu’ or ‘More’ button on the top left corner of the screen. 7. 0, I can confirm that On the NVR, enabled the motion on the camera I want to get notifications Checked Notification Surveillance Center. Expected Result: A notification should appear with the data sent in the companion site. I can view the camera's on my phone with no issue however the "alarms" and "notifications" are not showing up on the app. With both Hikvision/Foscam the program does not need to be open to receive the notifications. Notifications are functioning and set to push, and they do show up into the app whenever EGO refresh. Jan 29, 2014 · gDMSS pro push notifications not working Dahua: Solved Nov2018 I have a couple of dahua DHI-NVR5232-16P-4KS2 and similar (System Version:3. If the camera supports other intelligent functions, other functions can be set, such as trip wire alarm. Tab on "Period Settings" if you want to adjust the times of the day you want to receive notifications. 1, Build Date: 2017-09-01). double checked phone and notifications for BI is turned on. 09-19-2023 02:24 AM. Instant alarm notifications with pictures and videos 5. g. Sep 19, 2023 · While we are working on a solution, you can delete and reinstall the app (s) to correct the problem. If this setting is on (enabled), turn it off, and they will start working Jun 27, 2018 · iVMS-4500 (mobile app) This is the app to use for mobile. Two-way audio intercom 4. My daughters Huawei P10 lite (same app and settings) was not in screen lock, that rang. I've noticed that Pixel users have been having issues too since upgrading to Android 10 Oct 13, 2023 · Here’s how you can check it. The Oct 3, 2018 · Hey everyone,I m at my wits end right now. At times the notifications are coming in several minutes to sometimes hours after the event. Once you’ve made these changes, reopen the Wyze App and check if the Apr 20, 2022 at 9:10. Upward until now, all of my clients need had iPhones & iPads uses Hik-Connect. Step 2. Pixel 7. 215. On Friday though, the push notifications suddenly stopped working. Note: For details about alarm notifications, see Alarm Notification for details. This change helps users focus on the notifications that are most important to them. Arm security control panel Sep 7, 2019 · This works for both iOS and Android and displays the appropriate icon and plays a custom sound on iOS. ~ Arjay. The "mobile devices" tab recognizes my phone and the box is checked. Select the device you want to receive push notifications from. The repeated notifications of old emails still appears limited to one of the Outlook. He seems as though it is a setting/issue with the Samsung device press non Hikvision. Jan 5, 2023 · Since I upgraded the android api 30 to api 31, the firebase "push" notifications with ionic capacitor stopped working for android 12, they only work for android 11 api 30 or below. Install the APP and follow their instructions on installation fully. Cameras are sending out push notifications but only four of them have the push sound with them. Go to Menu then select Profile. They stopped being delivered as "push" notifications so I am actually alerted on my ios13 phone 2 days Step-by-step: Visit the site on using Edge on your phone, enable notifications and copy the subscription info. 5 and below, or CH Chinese cameras Push Notifications are working fine with Motion Detection, Intrusion Detection and Line Crossing Detection on WR Cameras and FW 5. And if you want to silence all the alarms triggered by the device in special occasions, you can enable Silenced mode. – Sludge. 2. Push notifications not working. Any idea how to fix? 2. It doesn't work for either iVMS 4500 or iVMS 4500HD. I have shared the cameras with my wife using the app and she can view the lives feeds without a problem. Rebooting your phone can quickly fix many common Android problems, including notification problems. 5. I know this is in line with the newest changes from Android to use an "opt in" vs "opt out" model to send push notification prompts. To confirm this, reboot your smartphone once. Step 2: After that, scroll down and go to the “Apps” > then tap “Facebook” app. Oct 19, 2023 · 4. 3. It works correctly with the target SDK 30, but you have to update this due to the new requirement of google play. 3. I am working on an Android app that will display Push notifications from Hikvision cameras, and pull up the live stream from the cameras that had the alert by clicking on the alert. ago. 1. - This predominantly applies to iPhones, Hik-intercoms and Hik-connect. Make sure Location permission is enabled. I don't receive any push notifications. I look into the app and all of the motions, intrusions are being registered and recorded, I. I have made sure the surveillance centre is enabled so I have no idea why this is not working? Please help, thanks. Troubleshooting. In hik connect offer a connection. Download the most current Hik Connect app from appstore. I have a working system and I receive push notifications to my iPhone using the hik-connect app. e. 4. One did not working on hik connect ok to push notifications. json file correspond to the project created on Google Cloud Platform, and that I have specified the relative path of this file in app Jan 4, 2021 · I'm working on an expo app and I've added expo push notifications and that's working for iOS but not on android. Enable the Mobile Client to push notifications to your phone. May 31, 2016 · You can also use push notifications with movement detection, which would "see" you at 30 feet away, but it might/will give you more false alerts. I've check all settings to ensure that Background Data is not restricted, Power Mode is off, I've cleared Cache and Data and uninstalled the app, but nothing seems to be working. If a user installs your app on a device that runs Android 13 or higher, your app's notifications are off by default. 2. Move each toggle to the right to activate alarm push notifications for each camera. Both the my wife and my Samsung S8 Android 8 didnt ring. 0 and using the following code to get the notification token: If you want the Mobile Client to block alarm notifications all the time, you can set a notification schedule to define specific time period(s) for receiving the alarm notifications. If the app hasn’t been used for quite some time, then the OS will automatically delete its temporary file, stop notifications, and even remove all its permission. 4 Solution: Go to the System Settings of your phone and allow it to push notifications. Aug 31, 2016 · Issues with iVMS-4500 on 2 different android phones. Optional: Enable notification schedule to set a time schedule for receiving event information from the device and push related notifications (if allowed in the previous step). May 1, 2024 · To ensure that you receive mobile notifications on your Android device: Make sure you are logged in to the Arlo Secure App to receive push notifications. Schedule is set to all days, 24x7 On the Hik-Connect app I've enabled push notifications, and on both phones ensured notifications is enabled for the app I have the latest version of the app Mar 10, 2021 · Following were the steps which helped me resolve the issue. It works just fine in the iVMS-4500 iOS app, but not on either of 2 different android phones. Go into Android Studio -> Click the three dots on the upper right -> Virtual Device Manager -> Find your device and click the three dots on the far right of its listing -> Tap "Cold Boot Now. An alarm will be armed or disarmed when the user-defined event is triggered. If you are frustrated with Android 12 notifications not working, make sure your phone’s software is up to date, and that no updates are missing. I have a 7616 NVR and using the hik connect app. Please note that the specific steps for setting up your camera and NVR Oct 17, 2021 · I've just got an Hikvision NVR system and too had issues with push notifications using HikConnect on Android. If the Skype notification cannot be displayed on the mobile phone, you can go to the mobile phone to set whether to give Skype the permission to pop up the notification. Seeing as push notifications work on this app yet don't work on iVMS-4500, does this tell us that Hikvision uses two separate push servers - one for direct connections (iVMS-4500), and one for P2P connections? Ensure notification permissions are enabled: Open your device’s settings, navigate to the Apps or Notifications section, and locate the app for which push notifications are not working. Is there something special to do in addition? I specify that my configurations in the google-services. Live view, playback etc. In the push notifications menu, tap the Configuration tab. Open the Hik-Connect app and log in with your Hikvision account. Click on Notifications and go to Jun 17, 2022 · To turn ‘ On ‘ the app notification on your Android smartphone, you can follow the below-mentioned few simple steps: Step 1: First of all, open the “ Settings ” on your Android smartphone. I contacted Hikvision a few months back asking where it was, and they said the feature was removed a while back, but would probably be reinstated at some point in the future. I tried to send the Notifications with my Code and also with this expo push Jan 31, 2017 · 2. I'm working with Expo version 40. A Note 4 and a Galaxy S6m both Android v6. Tap the menu icon in the top-left corner of the screen and select “My Devices”. I know a lot of people have had issues with push notifications and hik connect app. Key Features: 1. Test by setting off the motion detection. reference here. The Reolink App is closed by the Battery Saver. On iOS, toggle on all the menus to turn on push notifications. Hikvision advise that certain settings need to be checked and set for Push Notificiations to work, particularly when using an iPhone. You will see the cameras that you have added here with a toggle next to each one. Scroll down to the “Wyze” app and make sure that notifications are enabled. Select Notification (bottom-left) and make sure it is enabled (top-right). Camera permission, but it doesn't work for Nov 14, 2020 · Go to the Push Notifications tab. Be working on hik connect app push notifications not. The first step towards troubleshooting why no notifications are getting through to you is to ensure that it's not a temporary hiccup. The user-defined event can be used to: The user can trigger a user-defined event manually in Monitoring and Alarm Center module on the Control Client when viewing the video or checking the alarm information. case 1: When your app is running in foreground (currently running on screen) you would get data payload from RemoteMessage object in onMessageReceived(RemoteMessage remoteMessage) method that you have overridden in your class MrBfJohn • 3 yr. Use the subscription info to send a message from the companion site. I've set the NVR up with DDNS and I'm able to log in and view the cameras. Log in to your Facebook account on some other Android device and check if you face issue. Jul 25, 2023 · Here are some of the ways to fix it when notifications are not showing up on your Android device. notifications. But i just Cant receive Push alarm to my phone. paul@austins. 6. Hi, I'm using the LaView NVR LV-N9808C8E with my system and I'm having trouble setting up push notifications on my Android phone. android. While Using Firebase push notification there are two cases to handle data payload ( e. 0. Choose Settings & Support > Settings and privacy. All permissions allowed, turned on in app and in app settings through Android system. 2 Why have I received only one alarm notification after the device had trig gered several alarms? Question Mar 15, 2021 · My Samsung Galaxy S10+ has suddenly stopped receiving any push notifications. Alternatively, check the troubleshooting steps in this help article for your Upwork mobile app push notification issues. // intent used to click on notification Intent intent = new Intent(this, AdminMainActivity. Answer calls from doorbells/video intercom devices 6. The DVR detects motion just fine for both cameras, and will trigger an audible alert from the unit, drop an event marker on the playback timeline, and also send me an email with pictures of the event. Allows you use view your NVR 1) Click Communication Parameters → Message Notification. 3 , 141024 build: 5. I've tried deleting phone app and reinstalling. The third information is for the address. com accounts, the other two are Office 365 Business Pro accounts (one for work, the other my own). Download and install the Hik-connect app on your mobile phone. If you're getting too many Activating Hikvision Hik-Connect Push Notifications for Motion Alerts, Buy Hikvision Compatible 8MP PTZ IP Camera 25X Zoom Human Auto-tracking Two-way Audio Outdoor Video Surveillance Camera app at Aliexpress for Find Feb 8, 2023 · At least for newly installed apps. 1 you can just close all background apps and receive call notifications after you close all apps (or just hikconnect) on version 4. Any, all lock cover & notification related locales I cans think of have been released for no luck. any app can send notifications even if you close them in background. For reference, I'm running BI 5 on windows 11. Then go to ‘Settings’ and select ‘Notification. Real-time monitoring with PTZ control 2. Only after the phone can woken do the notifications come in. I tried re-installing the App, to no avail. FLAG_ACTIVITY_CLEAR_T Sep 6, 2020 · Hi all. I recently had to change out my router and that seems to be when the problems started. My own app certainly doesn’t have it. Actual result: If site is in foreground, no notification appears If site is in Jul 25, 2023 · From the "Device" page, tap on the 3 dots next to the device you want to setup notifications on 2. If push notification is enabled, the Mobile Client will push alarm notifications related to the added devices to you. 8 ; FW 5. Sometimes they come through, Sometimes the take 5 to 10 mins and Sometimes they don't come through at all until I unlock my phone. After much research it transpires that there is an issue with certain Samsung phones (maybe others) which suppress the notifications unless the phone is unlocked, or plugged into power. Solution: Go to the System Settings of your phone and allow it to push notifications. #5. Check if the device is connected to the internet: Push notifications require an Mar 29, 2024 · You can turn DND on by going to Settings -> Notifications -> Do Not Disturb and turning it on. The app is installed on my phone. There also notifications for sound. Select Updates available . addFlags(Intent. On Android, Toggle on the button for Push Notification. Aug 5, 2021 · But nothing helps, I do not receive anything on android, even on expo now that I have done the configuration. 4. Tap XProtect Mobile, then tap Notifications. Dec 20, 2023 · Here’s how to do it: Open your phone’s settings and find the “Notifications” tab. Add the correct address. FIX 5: Unpause App Activity of Threads. iVMS 4500 and 4500HD Jul 9, 2024 · Open the Google Play Store app on your Android phone. I'm up to date with BI on server. I followed all the steps from this expo guide, but it still does not work and I dont know why. The exact settings vary from phone to phone. zh kb lc tj ij mk al vp fz ln